Landlord Support Specialist – DACH (f/m/d)

Full-time, Cologne/Barcelona/remote, Real Estate

About us:

We are Homelike – a dynamic, growing and progressive prop-tech start-up. We are disrupting the real estate industry and becoming the largest long-term stay player for furnished apartments being booked instantly online! With over 100,000+ high-quality furnished apartments in 500+ cities in Europe and the US, Homelike offers excellent booking experience for travelers seeking accommodation for 30 nights or more.

In order to remain at the top, expand our operations for the long-term achievements and continue growing, we are on a successful path to profitability emphasizing business strategy creation that optimize revenue, resource productivity and pricing strategies. We have offices in Cologne, Barcelona, Paris and London and Talent Teams of 20+ different nationalities.

We are looking for an empathetic and problem-solving new colleague to join our Landlord Support Team.

How you are part of our success story:

  • You are the first line of contact for our suppliers in the DACH market answering all the questions and taking care of their account-related requests
  • You will support key account management in organizational, administrative and operational day-to-day business
  • You take responsibility for the requests of Key Account Managers and external partners
  • You take over the communication between the different departments in order to solve the requests of the landlords quickly and efficiently
  • You will report directly to the Head of Customer Operations and will be surrounded by senior experts in the industry

What you need to convince us:

  • Ideally, you have gained professional experience in customer service or a similar position
  • Independence, strong communication skills and willingness to take on responsibility are your distinguishing features
  • You keep a cool head even in stressful situations and have the necessary sensitivity to find a solution for every problem
  • You are business fluent in German and English

What you can expect from your Homelike journey:

  • Be Entrepreneurial: You can have a huge impact on our product and help disrupt a high growth 231bn mid-term rental market while bringing in your own ideas
  • International Environment: You can expect a highly motivated, international Talent Team from 4 different offices and 20+ different nationalities
  • Growth & Responsibility: We support your personal development & reaching your career goals with internal mentoring trainings and a flat hierarchy
  • Flexible Working: We give you the freedom to work from home as well as to have the possibility to work from one of our wonderful offices, balancing flexibility with human connection
  • Work from Anywhere: You are allowed to work up to 8 weeks per calendar year from anywhere
  • Company & Team Events: We offer a budget for regular team events and organize big company parties to have fun and catch up with your teammates outside work
  • 30 Paid Vacation Days: You can enjoy 30 holidays each year for a great work-life-balance
  • Sustainability Guild: We are committed to minimize the environmental impact wherever possible by raising awareness internally, exchanging and learning about sustainable practices

Sounds great? It is! So what are you waiting for?

Please send us your CV as well as your possible starting date & your salary expectations to


Your contact:
Valeriia Kolyshenko

What are you waiting for? Apply now!

Please send your CV, cover letter (optional) as well as any other documents to