General information

– Introduction of various definitions
– Introduction of subheadings for increased clarity

 

Key changes

Point 2.1: Mandatory information regarding entrepreneurial status for registration

 

Point 2.4: Definition and description of ‘Service Fees’ – (fees to be paid by the Customer)

 

Point 2.5: Definition and description of ‘Usage Fees’ – (fees to be paid by the Provider)

 

Point 3.1: Duty of the Provider to review the accommodation profiles to ensure these are up-to-date each time before conclusion of a contract

 

Point 3.2: Extension to the catalogue of minimum requirements/mandatory information for accommodation profiles

 

Point 3.3: Provider assurances with respect to availability in accordance with its details and liability if inaccurate details are provided (with particular reference to provision of replacement accommodation, where applicable)

 

Point 3.4: Assurance with respect to the accuracy of details in the accommodation profile and liability of the Provider

 

Point 3.5: Creation of accommodation profiles via Homelike and approval process

 

Point 3.6: Number of accommodation profiles

 

Point 3.7: Commissioning photography via Homelike

 

Point 3.8: Clarification on the legal meaning of accommodation profile/no deviation at the Customer’s expense when booking

 

Point 3.10: Provider assurances with respect to authorisation to rent, etc.

 

Point 3.11: Indemnification by the Provider

 

Point 3.12: Homelike’s obligation to provide information in the event of official requests (with particular reference to misuse)

 

Point 3.13: Provider liability

 

Point 5.1: Key steps for contract conclusion, description of different booking processes

 

Point 5.1.1: ‘Standard’ booking process

 

Point 5.1.2: ‘Soft booking’ process

 

Point 5.1.3: ‘Instant booking’ process

 

Point 5.2: Removal of Providers and Customers if deadlines are missed

 

Point 5.3: Reference to Section 550 of the German Civil Code (Bürgerliches Gesetzbuch, BGB; indefinite contracts)

 

Point 5.6: Importance of the accommodation profile content/accommodation profile as performance owed

 

Point 5.7: Tax obligations

 

Point 6.2: Users as controllers within the meaning of the GDPR

 

Point 7: Cancellation policy summary

 

Point 7.1: Ordinary cancellation options

 

Point 7.1: Cancellation Policy for the Provider before the date of occupation

 

Point 7.3: Extraordinary cancellation terms for Customers

 

Point 7.5: Consequences of cancellation with respect to fees

 

Point 7.6: Withholding of Usage Fees and Service Fees in the event of cancellation

 

Point 8.2: Provider duty of cooperation if there are issues

 

Point 8.3: Claim limitation to the relationship between the Provider and the Customer

 

Point 9.2: Avoidance of mandatory payment processes and legal consequences

 

Point 11.6: Extension of indemnification for damages to the Customer’s items or property

 

Point 12.1: Price and payment deadline regulations depending on the booking process

 

Point 12.3: Description of payment methods available

 

Point 12.4: Homelike payment service providers

 

Point 12.5: SEPA notification deadlines

 

Point 12.6: Partial payment regulations

 

Point 12.7: Refunds in the event of non-arrival

 

Point 13/14: Clarification and overview of cancellation rights

 

Point 19.1: Summary regulation for applicable law

 

Point 19.4: Validity of versions in different languages

 

Point 19.5: Special regulations for UK owners